Shipping Questions
+PLEASE READ BEFORE CHECKING OUT+ UPS VS USPS
Due to recent changes at USPS, we HIGHLY recommend choosing UPS at checkout.
If you experience a problem with a USPS shipment, please contact them directly, as we are not responsible for their delays or lost packages.
Shipping Information
All orders ship within 72 hours, unless otherwise noted. For all orders, a shipping confirmation email with tracking number will be sent out when item is packed and ready to ship. By clicking on the tracking number supplied, an estimated delivery date will appear (Weekends and holidays are not included in the estimation). Please note that once a tracking number is issued and package has been shipped, domestic orders take 3-5 days. International delivery times vary country to country, ranging from 7- 21+ days. International customers are responsible for any duties and or customs fees that may apply.
Coveted Things is not responsible for lost, stolen, or damaged packages. We are not responsible for re-shipment charges incurred for returned product due to an incorrect address entered during purchase. Please refer to the tracking number provided, and contact usps directly (1-800-275-8777) if you feel that a package has been lost, stolen, or damaged.
Pricing information is never included in the package.
Due to volume, please allow up to five days to process orders during a sale.
GIFTING INFORMATION
We include a packing slip with each order, but no pricing information is ever included.
Each order is carefully wrapped in kraft paper before it is put into our mailers.
Return and Exchanges
RETURNS/ EXCHANGES
All sales are final. We do not accept returns or exchanges.
Quality is extremely important to us. If there is a problem with your order, please contact customer service immediately via email Shop@CovetedThings.com
Care and materials
CARE INSTRUCTIONS
Our swaddle scarves are easy to care for.
+They may be washed on any cycle, however washing on cold and line drying will ensure longevity and prevent fabric from 'puckering'
+Fabric 'puckering' is a normal occurrence when dried in a dryer.
+They will get softer with each wash
+We use non toxic inks with no additives, so it is normal for the inks to fade after repeated washes.
+If you need to iron the blanket for a photo shoot, iron the backside on low heat. Do not iron over the print
SAFETY
Please review the AAP (American Academy of Pediatrics) guidelines for infant sleep safety by clicking here. Never keep loose blankets or swaddle blankets around an unattended baby or child.
Click here for instructions on how to properly swaddle a baby. Always keep swaddled babies on their backs, and never swaddle a baby that can roll over.
If using a swaddle blanket as a sun shade, make sure at least half of the carseat/ stroller, etc. is left uncovered on both sides to allow proper ventilation. Never place a swaddle blanket over a stroller/ car seat, etc. in hot weather, and never leave a baby unattended with a swaddle blanket as a sunshade.
Please consult your pediatrician for further questions regarding infant and child safety, including sleep safety.
DISCLAIMER
Coveted Things and/ or any of its affiliates (suppliers, retailers, etc) will not be held liable for any injuries or damages sustained by the use or misuse of their products.
Dind't find what you were looking for? Feel free to contact us at any time!